I also have a nelnet account. Loans that began with the letter D, are which identified as being held by a bank or credit union. Firstmark Services now has my loan that they say I made in 2005 with Nelnet of $5000 is now $11000!!!!! It never fails to mislead a potential learner to where they are burden with financial hardship. One day they had purchased my loan from the Department of Education without my consent. Please add me to the lawsuit. I was a teacher in a low-income area and teaching special education for 7 years when I start requesting an application for service/ teacher loan forgiveness program. Now its $13k In this case, borrowers may be able to get a lower interest rate and avoid potential Wells Fargo/Firstmark Services issues. I would like to be added to the lawsuit. They stopped sending me paper copies of my monthly bill. I was lead to believe through my original loan servicer Great Lakes, who sold my loans to Nelnet in 2019, that my loans were held by the federal government. My loans were held, for a time, by ACS/ Xerox, then Nelnet. I consolidated a student loan debt through a federal program (William Ford??? I thought nelnet was a federal loan too. I applied for my loans through the FAFSA and was given federal stafford loans; some subsidized, some not. Thank you! I am over the emails telling me I am 45 days late. Read more here: Camp Lejeune Lawsuit Claims. I filed for and payed under the IBR plan with ACS, but Nelnet has no record of that. I used my savings to pay off two of the 8 stafford loans I had. These commissions are how we maintain our free service for consumers. I didnt consent to this ! I have inquired about this multiple times with very discouraging responses basically telling me there is nothing in an do. I have made payments for 12 years and my balance has barely budged! We go to school to better our lives; to be successful in a career; and to be financially stable with being able to take care of our families and pay our bills. I applied for the PSLF and the Dept. I can be added as well. I thought it was a us owned loan but they are not telling me the history of my loan. Please add me to the lawsuit as well. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. Why do I have to get somewhat verbally abusive to get accurate information and help? Selecting a 20-year loan will result in a higher interest rate, but monthly payments will be far more manageable, and borrowers always have the option of paying extra or refinancing again. The letters they send even uses the U.S. Department of Education on it! One more thing: I live in WV, not FL. $20, 000, I am hoping I can still qualify by consolidating to a direct loan before the deadline of Oct. 31. Thank you! How to pay off your student loans faster. And now it doesnt qualify for cares act? Would like to be included in this action. Please add me to this lawsuit!!! I would like to join as well. Please respond with options so that I can take action against them. I have been paying Nelnet for YEARS and the balance NEVER goes down. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Nelnet stole my money all through COVID no interest deferment. I am interested in learning more about becoming a class member. 0 complaints for Firstmark Services. I thought they were federal this entire time. Interest accrued during pandemic when it wasnt suppose to would like in on thecsuit. I am in the same situation. I have believed all this time my account was a Federal Loan. Have questions? I could never find this Asia person again to make the payment to pay ot off. ADD ME. Vallejo, William v. Trans Union, LLC et al, Hyntelx LLC v. Stanley Black & Decker, Inc. et al. Terms and Conditions. How do you get through to Nelnet that he is TPD as we have contacted them multiple times with no resolution. Please add me to the class Action lawsuit. My primary focus has been building and scaling revenue-focused . Log in to view your account information. That brings it up to $72,857! Nelnet has a scam going with these loans. Corporate Office 2023 Gold Canyon Dr. San Antonio, TX 78232. I hope they are penalized and loans forgiven. Now they want all of my husbands info for a loan i started way before i was married. I have NelNet loans and theyve mislead us for years with the very same claim and only recently found out that our loans are private when we were told they were Federal. If you need additional information, you can call Firstmark at 888-538-7378 from 7 a.m. to 8 p.m. Central, Monday through Friday or email customer.service@firstmarkservices.com. Reply. They lied and said they were accredited University. I had nelnet for years until my loan was sold again. Three weeks ago, when I saw that the payment was due, I spoke with one of their customer service reps, who claimed that they could put my loan in forbearance for another three months. I keep hearing that dont have the paperwork. 1:19-CV-06925 | 2019-10-21. Some Democrats urge Biden to cancel $50,000 in student debt. I have loans with Nelnet and would like to be added to this lawsuit. Box 2977, Omaha, NE 68103-2977. I have a Nelnet loan and believe my interest was misallocated. Im so confused by them. I was misled by Nelnet and believed my loans were bacjed by the Federal Government ..It wasnt until I wasnt eligible for Covid relief that I was told it was a commercial loan and it has always been confusing. And the login is StudentAid.gov I currently owe close to $57,000. I had to call them at least four times before they agreed to apply the payment to both loans in order to pay them both off with no more accrual of intertest (only after accruing over $2,000.00 in additional interest). I have been mislead also because I thought I still had a federal education loan. I noticed double loans on my credit report and started questioning it on my report. I thought I was being smart by never taking a private loan. But if I am I have nelnet and also thought they were a part of the government. This consent form is eligible for filing only if executed by all parties. Clearly, the language involved in the voicemail is inaccurate, as the United States Department of Education has no involvement with the Plaintiffs Student Loans, the plaintiff said. I just recently had a company offer to move my loans to the Department of Education which would get me away from Nelnet but starts my loan forgiveness time over to 10 years How is this racket legal?? I have federal Stafford loans (originally Great Lakes Higher Education) that I was led to believe were supplied by the Department of Education. of ED/Nelnet. I am also in this same situation. The balance hasnt dropped a bit. The plaintiff says that despite never communicating with the defendant nor having any prior business relationship with the companynor providing anything resembling authorizationFirstmark mailed a notice in June 2018 informing her it would now be servicing her account. I cant create a login username and password, or use the one I created a year ago. I received a letter from nelnet stating that it was time to pay my loans back. How was I to know that they were scamming me out of something I earned?! The class action lawsuit further claims that Nelnet violates both the Fair Debt Collection Act and Floridas Consumer Collections Practices Act by by threatening to collect a debt when such person knows that the debt is not legitimate and asserted the existence of some other legal right when such person knows that the right does not exist., Even more, the plaintiff alleges that Nelnet representatives were falsely representing the character, amount, and legal status of the debt in question., The class action lawsuit claims damages in this case. Those looking for the lowest possible monthly payment may want to opt for a longer loan. What do I need to do? Nelnet came out of nowhere. I was automatically switched over to them from Sallie Mae. I really feel like I have been duped. My loans were consolidated to Nelnet and I dont believe I was given a choice. Nelnet lied and I accrued twenty thousand dollars in needles interest. The total borrowed was around $65K. I am from Indiana & my original Student loans have been bought from other companies or changed company names 4 times. I wasn't notified. I did not know my loans were not given by the department of education during the process of receiving them back in the 90s through 2008. Big banks.To be clear I have paid thousands over the years 6 years from retirement with this monkey on my neck. All a no! They say Dept of Ed/Nelnet on my credit report. Box 82522. Nelnet failed to remove a loan from my student aid account that was returned. Student Aid. I rehabilitated my loan that I let slip. And because I saw no other choice but to do a direct consolidation and being led to believe that was in my best interest, I saw no other choice but to chose a payment plan and my payment plan is based on my income rather than loan term. Same as everyone else. I was misled too. Excuse me? I thought these we were government loans. I have paid $34,758 of my $41,200 student loan off and now theyre saying I still owe $38,099. I to have student loan through nelnet and have heard the recording about being associated with the federal government, how do I get rid of this bs debt, add me please. WOW, I just got an email from Great Lakes Student Loan Services, stating g that they are transferring my account to Nelnet as of 2/18/2023 without my consent. I elected not to recertify so I could continue making payments. Get this Im in forbearance. 40. How to contact Firstmark Services. After I made the 120th payment and submitted the correct documentation Nelnet told me that my loans were not consolidated under the right direct loan program. I was also duped by Nelnet. Cancellation and Refund Policy, Privacy Policy, and I just moved from New York to Missouri and would like to be added to this suit or one in my region. had no idea this was not a federally held student loan until Covid. I appreciate any help that I can get! Yes I was told that it was connected to the Federal loan program. I would also like to be in the lawsuit list, I have been using Nelnet to pay my student loan and I cant log in for couple months and they stopped sending monthly statement(?) I ALSO HAVE HAD NELNET STUDENT LOANS FOR MANY YEARS AND I THOUGHT MY LOANS WERE FEDERAL LOANS. Never was I informed this was not a federal loan program with the dept of Education. I was mislead by Nelnet as well. I filed a complaint with BBB and will file a complaint federally too. Case Details Parties Documents Dockets . I have a Nelnet Acct. The clerk is directed to add Ms. Myrick's email address to the docket as follows: Myrick_tashay@yahoo.com. This case was filed in U.S. District Courts, Illinois Northern District Court. I cant afford any attorney to address this, and I dont know of any class action suits in my area I could use some advice. Please include me!! Nelnet is not a federal loan? Please add me as I thought this loan was apart of federal government. Robert Farrington is America's Millennial Money Expert and America's Student Loan Debt Expert, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student . But I couldnt talk to agents at the same time as I was online. Even as a health care worker I could not benefit from the no interest payments because my loans were consolidated. of Education did not recognize my application. When I consolidated my loans when Nelnet took over my loan from ACS years ago, I wasnt told I had the wrong type of loan and I didnt know that my loan was not a federal loan. Initially it was with Great Lakes, then I received a letter that Nelnet was the new Servicer of my loan. I would like to be included a party in the class action. Im not sure what to do. That consolidation not only ruined my but took me off of a regular federal loan to something that they no longer offer. My loans are from 1982 to 1984 and consolidated in 2002. Nelnet has student loans in my persons name. I never got a job in my field and i have small children so i havent been back to work in a few years. I am beyond furious at this point. No option to refinancing, or consolidating, that I am aware of. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs. Now how hard could it possibly be for the very agents of Nelnet to find the correct information that they own these loans? You can . And even thru covid pandemic i am getting fees. But it isnt right not to trust the loan servicer backed by the federal government. Long story short: my request was granted and my loans were ungrouped from three groups into 8. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Also I have tried to explain that I dont have a job cause I lost it during the pandemic and it wasnt even related to the field I got my degree in. raised over $1.2 billion for a fund focused on control buy-out investments in middle market . Pay by phone: Call 888-538-7378 to make payments over the phone. Yes my loan is over 21 year really 1993 very small loan now it have become two loan more interest then loan I also thought it was part federal student loan. Many or all of the companies featured provide compensation to LendEDU. Learn more about the cookies we use. We are trying to by a house and all of these number changes are making it very difficult to move forward. I live in Texas now but my student loans were accrued in Colorado. The clerk is directed to add Ms. Myrick's email address to the docket as follows: Myrick_tashay@yahoo.com. Is there a way for those of us that have loans through them to be added to the case, because it looks like they lied to all of us. Ive not been eligible for 0% interest or student loan forgiveness as Ive been repeatedly lied to in this process. The plaintiff claims defendants left her to believe the Nelnet student loans were federally held. Nelnet still refused and denied me the application. They told me that they will make changes to credit report in the case of a natural disaster, however, the federal government declared covid-19 (A global Pandemic) just a disaster, not a natural disaster so my credit is ruined for no reason other than Nelnet are horrible people. Back in 2020 they granted the CARES benefit to suspend payments. Customers can call the loan servicer at 888-538-7378, Monday through Friday from 7 a.m. to 8 p.m. CT or email at Customer.Service@FirstmarkServices.com. 10 Im in VABeach, Va.. please add /or direct me, I called Nelnet years ago to get help in addressing loans repayment during a difficult time. I told her I knew that was wrong and to give me to someone else. Count me in!! Is there a similar case in South Carolina? Hello, after reading this, Im not sure if I am in the correct state to be added to this. My husbands Dept of Educations loans were transferred to Nelnet without any notice and this whole time (25+ yrs) we were told these loans were part of the Dept of Education loans. Good Luck. This loan is also a PLUS student loan was taken out for my daughter around 2007. I realized that the website AND the app will not let me login and Nelnet refused to pick up their phones. Firstmark Services is rated with a BBB rating from Business Consumer Alliance as of 2/1/2023. Add me too. I can no longer practice law. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I was never given any document as to what my loan bal.was or accrued interest just a statement showing amount garnished. 1:20-CV-00200 | 2020-01-10, U.S. District Courts | Intellectual Property | Im done. I was unaware of any of this until recently. Im with all these people!!!! Please include me in the class action/. Is nothing in an do a choice of Oct. 31 these number changes are making very... In my field and i dont believe i was automatically switched over to them from Sallie Mae it time...: Myrick_tashay @ yahoo.com aid account that was returned has no record of that send even uses the Department. 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