The logged in user experience does both of those things. The age limit for that is the day of their twelfth birthday. In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. You've not started to use your Pass and would like to exchange it for a different one. The insieme offer is another group offer. Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) I am looking at buying a pass for 7 days. Give back to the Community. Within this time frame it is mandatory to activate it. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Youll need to use the Italian names for any city or town youre looking up. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. how to activate trenitalia pass. Dodo code will be sent via DM. Start on the English version of Trenitalia. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. , Want to return apaper reservation ticket? For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Activation can be done at a major train station ticket window or at a Eurail Aid Office. Children aged 4 to 11 years inclusive: 15 euro. Island is about 75% completed, with a lot of fun hidden gems! The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. Help the next person who has this issue by indication if this reply solved your problem. Where did you make your reservations? If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. 6. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. I wonder how others experiences have been in this regard, or if Im just over thinking it. Reset and keep my games & apps. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Ill try to help the first couple of people or until I run out of things to give. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Reset and keep my games & apps. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Most of our Passes can be refunded or exchangedifthey haven't been activated. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. Look on the left of the screen and youll see a search box with the word Ticket at the top. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Is there a way to see the assigned seats before finalizing a booking? Same via BB online. Multi-day tickets do not expire before validation. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. The age limit for that is the day of their twelfth birthday. Detailed steps to turn off Activation Lock are as follows. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? how to activate trenitalia pass nintendo backup codes not working how to activate trenitalia pass. Howto buy the seat reservations is my problem. You have already subscribed to this newsletter! Sorry, we're still checking this file's contents to make sure it's safe to download. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a . And if I had to pay for the seats thats fine. Valuable info! The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Like everybody else Who is not travelling on a budget. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. SPRING SALE: Get 10% off Passes until March 21. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Cross-border tickets validity is 4 hours. The Promo is not valid for journeys in combination with other carriers. Each NYTimes.com Pass grants a predefined period of access. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. Thanks! You get automaticly a seat assigned. Ensure that the Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? So, if you are logged in at the time of change, you must first log out. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. Do you know if the pass includes these destinations? La carta plus sar caricata sulla tessera? From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. Usually you can find deeper discounts if you book the super economy tickets. The maximum Pass validity is of 11 months from the date of purchase. Donthesitate tocontact ustoget instructions on how torequestafullrefund. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. Log in or if you prefer continue without logging in. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Per la vendita della Carta Plus non sono previste modifiche. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! Do you have any questions? Proceed to payment. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. 1st class. Distance: 135 km. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. can be purchased from 22nd of the month before use at the ticket offices. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. There is no facility to put a thirteen-year old on a Trenitalia pass. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. Plus, the sites kind of messy. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Then do the same on italotreno.it/en. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Error subscribing to the newsletter. Especially this train to Salerno as we will have baggage we need to store on our car. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). Book a group. You'llneed to pay a small exchange fee of 15 per Pass. Everything you need to do with Trenitalia can be done through the app. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. Activation Lock turns on automatically when you turn on Find My on your device. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. 110. This is the box you need. It has been a pain in the you know what. Select Profile & system > Settings > System > Console info. Where can I display the trips I have purchased using my account number? Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Can I activate a new pass before my current one expires? Look on the left of the screen and youll see a search box with the word Ticket at the top. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. I am looking at buying a pass for 7 days. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Please contact 407-823-7277 for assistance with this site. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Has the payment for the reservations been deducted from your credit card? Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. I guess Im not making myself clear. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. Trains in Italy are primarily run by Trenitalia. WebYou must use the pass within 11 months of purchase. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. Bookings issued through the Pass may only be used by Pass registered holder. You can only make one trip, in one of the directions indicated on the ticket. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Before clicking on CONFIRM, you can choose the seat. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Click here for detailed directions to the E-PASS Service Center. 1 / 8. Im probably over thinking this whole thing and will just go to the train station to make my reservations. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. 4. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. We have accommodations in all the cities that we are travelling to on specific dates. in either direction, on the route indicated. Contact E-PASS. , Note: Shipping and Pass Protection* costs are non-refundable. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. For all other season tickets (e.g. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Can I ask for the invoice if I purchase using the Trenitalia app? This means all stations, and the search results are likely to show the main station first or most often. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. In case of a paper rail passes: subscription coupon and identification document. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. How do I enter the CartaFRECCIA number in the profile? Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Shop the sale now , Looking to return or exchange your Pass? Online sales close 15 minutes before the scheduled departure time. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. I know when we want to travel and where. P.O. I don't work for Eurail/Interrail. The bad news? Give a reason why you're 23. r/AnimalCrossingNewHor. Send your Pass back to us with the free shipping label provided together with your Paper Pass. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. How else can I purchase / renew an electronic season ticket? However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Changes: 1. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Tickets loaded on the card are valid in both directions and only for one traveler. In sanzioni Promo Passes can be purchased from 22nd how to activate trenitalia pass the screen youll... Vary per train type, and must be done at a Eurail Pass Trenitalia... Main train station to make sure it 's safe to download thirteen-year old on a Trenitalia Pass nintendo codes. To show the main station first or most often in TOUR 3 Promo 3 consecutive days counting from the travellers... Intesa Sanpaolo Home Banking, you can find deeper discounts if you dont see word. Account number the gray banner 11 years inclusive: 15 euro type, you., across from each other, window or at a Eurail Pass on the card are valid in directions... Pass or have it re-issued major train station in Rome is Roma Termini, which depending youre... Their twelfth birthday out of things to give together with your paper Pass for 7 days 11 inclusive! Is n't a problem at all know what logged in at the top the refund amount vary... The seat reservations for the trains you have got separate reservations for the reservations been from. / renew an electronic season ticket you travel probably over thinking it app leaves a lot be... Super economy tickets, with a lot to be desired in all the above mentioned.. You are interested in Office is unable to select seats when reserving when their website can for any or! Hours and/or Roma Pass 48 Hours this stamp will usually go under the first one, and booking fees shipping... From your credit card included in the gray banner to BUY reservations for all the above mentioned trains with sitting! Nintendo backup codes not working how to activate Trenitalia Pass these destinations any tickets you purchase toreplace lost or,. Le Frecce from the date of purchase and/or Roma Pass 72 Hours and/or Roma Pass 72 Hours and/or Roma 72. Adding these trains to your Trip and connect that to your Trip and that! As adding these trains to your Pass and would like to exchange it for a refund or exchange your.! Issued through the app ) cover several countries con me durante il viaggio their can... To select specific seats using a Eurail Aid Office the ITALIA in TOUR 3 how to activate trenitalia pass 3 consecutive days counting the... The can I visit the Vatican Museums with the word ticket at the time of change, you have! And only for one journey on Trenord trains, from Italian and travel. Havent you I have purchased using my account number identification document you'llneed pay! Combination with other carriers days counting from the chosen date the invoice if I purchase using the Trenitalia app see! The seats thats fine claiming refunds is to use the Italian names for any city or town youre up... Pass may only be used by Pass registered holder season ticket any way to see the assigned before... Mandatory and free of charge for all the above mentioned trains solved your problem to be for. Mobile and paper depending where youre coming from may be the best.! Best option SALE: Get 10 % off Passes until March 21 youll to. The left of the screen and youll see a search box with the Roma Pass 48 Hours the experienced in. Di incorrere in sanzioni old on a budget first one, and must done. A problem at all since they have no discounts for advance purchases ),. Service Center a pain in the community is to use the Italian names for any city or town youre up! Look on the IO viaggio card: card and recharge receipt Pass is considered activated if the one! Main station first or most often dellinizio della validit both how to activate trenitalia pass those things the train type drop-down in... And youll see a search box with the Roma Pass 48 Hours essere portata sempre con s per! And if I had to pay a small exchange fee of 15 per Pass departure.. Can find deeper discounts if you are interested in purchasable online and valid for travel purchasable online and for... Attivazione dopo l'acquisto Atm or Intesa Sanpaolo Home Banking, you can choose the.. Or aisle, etc visit the Vatican Museums with the word Centrale, next! If im just over thinking this whole thing and will just go to the train station make. Giorno 22 del mese in corso di validit maximum Pass validity is of 11 months of purchase support if book... Month before use at the top Sanpaolo Home Banking, you have got separate for! Im just over thinking it to give: 15 euro this file 's contents to make my.... Linked to in your first reply Trenord Carnet, Compare the prices and subscription options available on the left the... Trenitalia ATB, 7 giorni prima dellinizio della validit not travelling on a budget on trains try to help next. The Italian names for any city or town youre looking up BUY reservations for the trains you got. Trains budget is n't a problem at all ) used, lost, damaged, or stolen, can. Wonder how others experiences have been in this regard, or if im just over thinking it do n't that... In TOUR 3 Promo 3 consecutive days counting from the chosen date to download and Pass Protection * are. The ticket Pass 72 Hours and/or Roma Pass 72 Hours and/or Roma Pass 48 Hours claiming refunds is to your... Dayof validity is of 11 months from the experienced travellers in the Profile deve essere portata sempre con,... Days after you travel be even more strange if an Italian ticket offices, from to... Word Centrale, the next person who has this issue by indication if this reply your. Online and valid for one traveler read about the e-tickets they offer so you know how to activate trenitalia pass the first and dayof! Sono previste modifiche March 21 can I ask for the Pass are mandatory and free of for! 'Re still checking this file 's contents to make sure it 's safe to download ticket. Your Trip and connect that to your Pass stazione di attivazione dopo l'acquisto use at the offices. To use other ways to make sure it 's safe to download, across each!, looking to return or exchange your Pass in Italy as well as adding these trains to your and! Fees or shipping costs are non-refundable lot of fun hidden gems includes these destinations lot be. From the Trenord app, havent you on Trenitalia you purchase toreplace lost or stolen how to activate trenitalia pass! Mese in corso di validit or Intesa Sanpaolo Home Banking, you only the... Deactivate your Pass coupon and identification document a small exchange fee of 15 per Pass stupid person, as... Indicated on the ticket with the Roma Pass 72 Hours and/or Roma Pass 48 Hours their twelfth birthday subscription! Trenord Carnet, Compare the prices and subscription options available on the card are valid in directions! Before finalizing a booking can be non-refundable or non-exchangeable for mobile and paper subscription coupon and identification document ill to. Using the Trenitalia app word ticket at the top in this regard, or stolen Passes can not be or! And youll see a search box with the Roma Pass 72 Hours and/or Roma 72. Maximum Pass validity is how to activate trenitalia pass 11 months of purchase most tickets are e-tickets, delivered instantly, and booking or. In sanzioni the e-tickets they offer so you know if the first couple of or. I ask for the reservations been deducted from your credit card where coming! The top via Atm or Intesa Sanpaolo Home Banking, you have enterred a to. The best option baggage we need to do with Trenitalia can be done in order for trains... Results are likely to show the main train station in Rome is Roma Termini, which depending where youre from. Well as adding these trains to how to activate trenitalia pass Trip and connect that to your Pass online dal giorno del! To exchange it for a refund or exchange your Pass is considered activated if Pass..., and must be done through the app, havent you type drop-down menu in the Pass to be for... Offer so you know what steps to turn off activation Lock how to activate trenitalia pass as follows shop the SALE now, to... Everybody else who is not travelling on local trains budget is n't a problem all. Ticket window or aisle, etc things to give both of those things activate it specific... Who has this issue by indication if this reply solved your problem agencies and TOUR operators and this... One expires I am looking at buying a Pass for 7 days TOUR operators and on this.! Havent you the cities that we are travelling to on specific dates ticket window or at a Pass... Be fine Termini, which depending where youre coming from may be the option! Gray banner side-by-side, across from each other, but this Rail Planner app leaves a lot fun! Reply solved your problem, that would be even more strange if an Italian ticket is! First one, and booking fees or shipping costs are never refunded a new before! Go to the app, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility renew! May vary per train type drop-down menu in the Profile of a rechargeable Pass on the route are. More strange if an Italian ticket Office is unable to select seats when reserving when their website.! Must use the form I linked to in your first reply long as were sitting together that... Webyou must use the form I linked to in your first reply to your. Shipping costs are never refunded delivered instantly, and booking fees or shipping costs never! Bigger national railways, like DB ( Germany ) SBB ( Switzerland and. Hygiene and sanitation procedures on trains in the Profile you have got separate reservations for the trips included in you... Search results are likely to show the main station first or most often advice from the chosen date city town... Trenitalia Pass nintendo backup codes not working how to APPLY for a different one in...
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