Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Blood tests from 29. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. | Read 21-40 Reviews out of 1,532 We also ensure all reviews are published without moderation. IgG and IgM antibodies seem to occur simultaneously and the amount of antibody is independent of clinical symptoms. Disturbingly, Trustpilot warns . How many stars would you give atruchecks.com? Available in clinic or via home sample collection. Very satisfied with their customer service . 24/7 trustpilot 5-star help line not taking calls any more. However, providers on the list have merely self-declared they meet minimum standards, and the Department for Health and Social Care (DHSC) states it does not endorse any of them. I emailed Atruchecks but am yet to receive a reply. Day 2 and 8 postal test results never received. We saw no mention of this on the website! In the email body, please write your PURCHASE NUMBER starting with ATRUC and the barcode number of your kits (located inside the kit on the sample tube and outside packaging). Scammer company, i ordered 2 kits for me and my husband of 200 , i have been calling since 22nd september but they are not responding, not sending kits,automated telephone calls are set and no refund ,no customer services. But then they sent a photo to say the test was delivered.which is correct one was but never two. I flew to the UK last week and booked my 2 day test and also fit to fly for departure test. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results.I have complained twice to their email address (as there is no phone number) and although their automatic reply says they will aim to reply within 28 days, it has been 6 months and still no answeravoid at all costs. Didn't receive one set of day 2 and 8 tests due to delivery issues. The number in the website go unanswered or automated response. He did not receive the results and Dante Labs did not respond to messages. The bar codes are printed on the PCR tubes I have used many times before. I paid for a covid test and no results were ever delivered. I agree with most of the reviews as I had same experience. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. We were offered a alternative site 40 miles away and at a time that meant I would need to take the kids out of school for the afternoon. Despite bad reviews I thought it would be reliable as it was on the gov.uk website as one of the approved test providers. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. Join the 1,619 people who've already contributed. Would select zero stars if possible. This indicates that you have been infected by the virus at least 14 days before the sample was taken. I ordered a test for my brother who was returning from Romania and it never arrived. Please give my money back. Confidential results I am speaking with trading standards regarding this. PCR Once your PCR swab sample has been taken, it must arrive at our lab within 70 hours. Arrived from France last Saturday (29th of May) and obliged by the border control to make proof of buying the tests. Avoid. This review is factual. But we did receive the below intimidating email at 02.51am from Atruchecks. This is an important test used to explain infertility in males or females. We use dedicated people and clever technology to safeguard our platform. As a result of delaying my PCR covid tests results I was not allowed to board a flight to attend my fathers funeral and ended up missing the first day of events as a result. Horrible company. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. Atruchecks's kits failed to show, but there's been no refund. Booked a pre departure test for my children as this company featured on the Gov.uk site. Accredited for all airlines & destinations. !I would not recommend these con artists AT ALL! PCR home sample collection kits will require you to complete a nasal and throat swab sample. Even Randox doesn't threaten to sue people who complain about it. Confidential results They cost 92 each plus postage, never arrived, and Atruchecks failed to refund us. Date of experience: 04 May 2022. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? They help you relax. Had to go for an expensive express test. I ordered a day 2 test for my uncle and it is now day 6 and just arrived. We have had high call and email volumes and with the challenges around Covid-19 this has had a toll on our usually high-quality customer service we are terribly sorry.We are taking steps to increase the Customer Service team and will be in a better position to respond to all enquiries in a timely fashion in due course.KIT ACTIVATION UPDATE IMPORTANT: Please follow these steps when receiving your kit: 1. You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. I cannot register it as it asks for a bar code. How many stars would you give atruchecks.com? Find out how we combat fake reviews. Please refer to local government requirements for specific testing requirements. What a ridiculous service. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. No response to multiple emails or calls at number listed. Join the 1,619 people who've already contributed. Our team will contact you to make the necessary arrangements. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. Still nothing. I ordered a 2 and 8 day covid test kit. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. You will receive an email from us updating you on your results. Luckily fully vaccinated passengers will be able to replace day 2 PCR tests with cheaper lateral flow tests from now on. I strongly recommend people use other test providers. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. We can arrange for a registered UK Nurse to visit your home or workplace to help collect your blood sample. I registered a case within the NHS already and plan to register a case within police. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Hopefully you'll do the needful soon. *They are not to be used at all*. I have sent countless emails and not one single email. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. Please avoid for your own sake. "No hiddent costs" they boast,, except 15 postage, and no way of ordering two at once. Be aware this company will likely just take your money and not deliver anything. This was over 2 weeks ago which I find totally unacceptable for a company that claims to be able to turn a PCR test around in 48 hrs, This was one of the options for booking the second and eighth day covid test given at the uk government site and so I booked my tests from here but they didn't send my tests on the required date and I still haven't received my test kit. Similar to everyone else, ordered Day 2 and 8 tests. Could not reach an operator at their call center, emails not answered. This is an important test that gives you an insight into things you can change to make you happy and healthy. We would advise you to do your day 2 test as soon as it is with you. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. Please consider this message as receipt of your email. This is an important test that gives you an insight into things you can change to make you happy and healthy. We did not receive ANY response. I went to a facility thats partnered with Atruchecks (Eurofins) to get a fit to fly PCR test. I emailed Atruchecks but am yet to receive a reply. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. In your kit there is an opportunity to record the date/time of the swab. So we cannot get test registered or get money back. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. Some big kickbacks for sure. Firm offers 92 two-swab . How?? In short, would NOT recommend the company. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. I've written numerous emails and never had a response. they have never responded to me.I also purchased Test to release, went to a site to do the test but never got a result! On the same day, I sent them an email requesting a replacement.5 days later I came back from my trip abroad to find nothing: not replacement kit, and no reply to my email either. In short, would NOT recommend the company. Didn't even had an apology and obvious didn't have a refund. Not one. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. I had to use the NHS testing service instead. very bad customer service Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. A business's TrustScore will show as 0 until they receive their first review. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. The fact is that we are forced to purchase these tests from unreliable companies whom are simply making massive amounts of a global pandemic. Avoid at all costs. On my complains got auto emails. It is a Fit to Fly certificate based on your result being negative at the time of testing. This is not acceptable. Join the 1,633 people who've already contributed. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. Ordered covid tests. I have still not received the results, luckily i did not need it to fly back. This is a laboratory analysed test and not a rapid antibody home test which have to date been rejected by the UK Government due to the failure to meet guidelines set out by the MHRA. Complain about it money back partnered with Atruchecks ( Eurofins ) to get fit! Your secure personalised health dashboard defeating the purpose of it be used all! Calls at number listed get money back 1,619 people who & # ;. And just arrived soon as it asks for a covid test and also fit to tests! Ordered a 2 and 8 postal test results never received first review we also ensure reviews... 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