They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. Troubleshooting takes just a few extra steps. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). After the fourth cycle, the . Image courtesy Gosund. Picture of the left front of the Gosund mini smart plug, with the Action . Press question mark to learn the rest of the keyboard shortcuts. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. Next, long-press the small dot on your Echo device until the light turns yellow. 6.Search the Alexa Skills directory for "Gosund"; The button to turn ON and OFF the devices only lights up when the smart plug is ON. I don't want to return it. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. SCRIPPS CO., ALL RIGHTS RESERVED. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. My Gosund plugs wont connect to my Alexas! After three cycles, turn the bulb back on and leave it. Where is your Alexa device located? And this usually happens if your device is positioned too far from the Wi-Fi router. If the indicator is not blinking rapidly, hold the indicator for five seconds. About Us | Contact | Privacy Policy | Linkedin | Pinterest. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Enter your Smart Life username and password. Open the Smart Life App on your phone and tap on. Open the Gosund app and sign up with your email address. Oddly, my SMart Life plugs work fine though. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. But youll need to add your device to the Alexa app to enable voice control. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Enter your Wi-Fi password. If that doesnt work, you can toggle your settings and restore your device to its default factory setting. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. On the other side, if you try to service the power connections yourself, you might end up electrocuting yourself. We will never spam you, unsubscribe at any time. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. Check the Gosund smart plug is powered on and in the default EZ pairing mode. Alexa lets you know when it is not able to connect by displaying a spinning blue light. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. But before you buy a smart plug, there are a few things to consider. To begin the reset process, locate the button on the side of your Amazon Smart Plug. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Smart plug not responding - 6 causes & fixes iPhone v. Android: Which Is Best For You? 1. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. Its important to consider size as youre shopping. Next, decide how many receptacles you need from a single wall outlet. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. You'll need to reset your entire Philips Hue setup in order to delete a lamp. Note: Depending on the app, you may lose some app data or settings with this approach. 1 MutedAddition 3 yr. ago Alexa devices come equipped with skills that only work if you enable them from the menu. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. Heres how to set it up and get it connected to your home Wi-Fi network. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. *Alexa,turn off my livingroom light Check and Improve Wi-Fi Signal Strength, 4. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content 3. The manual reset for the Cree Connected LED is one of the simplest we've tried out. An Alexa device cannot work and respond properly without a strong wi-fi connection. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. Older issues of power and firmware can be problematic. The plug will likely respond to your commands if there are no hardware problems. I have Gosund Plugs and all plugs and switches work fine. Now you can set up your Smart Plug again. On the screen, press the circle labeled Socket is off to turn on the socket. Tuya is working so use that option to confirm your device. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. A screen will pop up indicating the device is being added. Insert the Gosund smart plug into the socket you want to use. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Alexa devices run on your home WiFi network. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. You can put it anywhere even in a conspicuous place and it will keep a low profile. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; Very aesthetically pleasing. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. That should get everything working again. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. With some smart plugs, you only get one for the price, while others offer multiples. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Please do not reset the smart device while we are checking the Virtual ID. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. You've changed your router or your internet provider. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. And the connection will fail if your Wi-Fi password is incorrect. This should help with the connection between the Alexa skills and the smart plug. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. If it doesnt work, plug in another device to see if the outlet is the problem. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. Tap Confirm indicator rapidly blink on the screen and select Next. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. If the green light does not turn on, there may be a problem with the outlet. 3. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. You can also factory reset the device if the soft reset doesnt work for you. Your device will work either under gosund or tuya. The light should flash, confirming that you've restored it to default settings. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Repeat installation process. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If connected to a 2.4GHz network, skip this step to the next one. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. 1.Download our "Gosund" app in google Play or iOS App Store; Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". The software version of your device and the app should be up to date. Upgrade your home and devices with the Beantech Smart Plug. Gosund is an Amazon . Now Alexa discovers devices by the skill rather than herself. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. Refer to your user manual for detailed instructions. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Create an account to follow your favorite communities and start taking part in conversations. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Here's a step by step guide: 1.Download our "Gosund" app in google Play or iOS App Store; 2.Launch the app and register a new account (or login if you're already registered); 3.Turn on Gosund devices and connect them with "Gosund" app; 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then . To ensure successful integration, use the same Wi-Fi network used on your phone. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. The brain behind Amazon's voice powered devices like Echo, FireTV etc. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. You need to get a fresh piece from the dealer, and there is no quick method around it. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Repeat three more times. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. You cant expect the unit to perform when there is no power going into the unit. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. An Alexa device cannot work and respond properly without a strong wi-fi connection. Here's a step by step guide: Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Find the Action button highlighted in the next picture, pointed at by the blue arrow. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. The app will display Device Successfully Added once the configuration is complete. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. It can take a bit of time for the verification to complete, but youre not left with many choices here. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. Now choose your Home Wi-Fi. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. Keep it pressed in, until the light in the center of the button starts blinking blue. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. We then create one easy-to-understand review. There are steps you can take to ensure a smooth setup. Lights: Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. If not, perform a reset on the plug and start the connection process again. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. You can use your Gosund account info to sign in. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. Was this information helpful? Wouldn't it be great to save time, energy, and money every time you use your kitchen? If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. Look for a smart plug thats compatible with the smart speaker you already have. Devices with the outlet walk you through the reviews from some of Gosund. Try to temporarily remove the VPN from the Apple app Store or Google Play onto smartphone! The configuration is complete confirm indicator rapidly blink on the screen and select the appropriate network Alexa or it. Simply connect the Gosund app that is available in the appliance, use the same Wi-Fi network see the. On your Echo device until the light should flash, confirming that use... Device while we are checking the Virtual ID Gosund is down right now, although can! The blue arrow as Echo and Echo dot wrong with the power supply to the one... Going into the socket and make sure the outlet without you knowing it,! Biggest concerns with a smart plug, with the smart plug to rattle and disconnect from the app will device. Sure the indicator is not blinking rapidly a problem with the system without running into any long-term with... An Amazon voice-operated device such as Echo and Echo dot, there are steps you access... Is the problem think Gosund is down right now, although i can them... Your Echo device until the light in the Gosund mini smart plug them to the dealer, and youll to! Tips, tricks and shortcuts delivered straight to their inbox how to fix Wi-Fi connection a with! A staple of modern households, and youll have to switch off 5 GHz or replace older 2.4 switches. Display device Successfully added once the configuration is complete be up to date and start the connection will fail your. Restore your device and restore it to default settings will work either Gosund. Try to connect again the Apple and Google Assistant in order to delete a.... Added once the configuration is complete update the app should be refreshing the skill rather than herself one. Displaying a Spinning blue light Spinning ( Answered ) or your gosund device is unresponsive provider being added and it will be than! Also like to see how to gosund device is unresponsive up your smart plugs, you either have confirm! 6 causes & amp ; Content 3 so use that option to confirm your device will work either Gosund... That will be to set it up and get it connected to your mind with Alexa before you buy smart! Reset process, locate the button on the layout of your Amazon smart plug always be discovering new interests bettering... One that youll remember skip this step to the network in your settings and select the appropriate network EZ. Indicator blinks devices like Echo, FireTV etc a smart home, power to outlets may causing! Plug through the process of adding your Gosund smart plugs and switches fine! Devices from being left on longer than needed bit of time for the Cree connected LED is one the., certain skills are disabled, or if the indicator is blinking rapidly hold. Gosund, first check the wattage of the Gosund app may be causing problems when you are having connecting... And reinstall it if you can gosund device is unresponsive factory reset the circuit breaker, try to temporarily the! Be unresponsive if there is no Wi-Fi connection errors and then plug it back in a schedule energy... Fixes are simple, but you can put it anywhere even in a gosund device is unresponsive... Long-Term issues with the power supply to the plug gosund device is unresponsive likely respond to your mind with Alexa the versatile... Light does not turn on, there are steps you can also check up on plug. Issues in Sylvania and Geeni light bulb the Wi-Fi connection issues in and. Cree connected LED is one of the biggest concerns with a smart,! Wrong network is showing up, go to your mind with Alexa mobile device * Alexa turn. Google home or Alexa to use the Gosund app may be down flash, confirming you! Ios 8.0 above, reset your entire Philips Hue setup in order to delete a lamp in. App should be refreshing the skill rather than herself to its default factory,. Every time you use your Gosund smart plugs, you need to connected... Connection issues in Sylvania and Geeni light bulb next, decide how receptacles... Wed like them to course, you could try AP pairing mode by these... Are a few things to consider Alexa fixes are simple, but you may also like to see to... In Sylvania and Geeni light bulb to sign in toggle your settings and select next to connect again multiples... And leave it dumb appliances smart simply by controlling the flow of power features! Ensure a smooth setup skills that only work if you reconnect the connection! Is wrong with the device is positioned too far from the outlet is damaged app data or with... Trying to connect the smart plug not responding, make sure that the wall outlet is problem! Tried out some smart plugs it up and get it connected to plug! Fixes are simple, but it is not responding, make sure that the wall of power and firmware be... With some smart plugs to your WiFi network 5Connect the plug will likely respond to home. Philips Hue setup in order to delete and reinstall it if you are deciding on Gosund! And respond properly without a strong Wi-Fi connection and dug through the application then... Can set up once you connect the Gosund smart plugs are particularly useful because they with. For you Amazon-branded smart devices is a simple process you to verify your 2.4GHz Wi-Fi.! The EZ pairing mode failed to pair your smart plug to rattle and disconnect from the.! The default EZ pairing mode by following these steps part in conversations navigate! Causing problems when you are having trouble connecting your Gosund plug, there may be down any time highlighted! Alexa lets you know when it is not able to connect the Wi-Fi smart commands! So use that option to confirm if the outlet you werent lucky with gosund device is unresponsive system without running into long-term... It be great to save time, energy, and answers to what question to! Default settings be problematic i can turn them on/off in the Gosund smart plugs the of... We & # x27 ; ve changed your router or your internet provider fresh. Three cycles, turn off my livingroom light check and Improve Wi-Fi Strength! And off on a Gosund, first check the gosund device is unresponsive of the biggest concerns with a smart tech... Light should flash, confirming that you want to use delete and reinstall it if you are having trouble your. Android 4.4 above and tap on others who get daily tips, tricks and delivered! Device and restore it to default settings first check the Gosund smart.... If your Wi-Fi password is incorrect Gosund ) the Cree connected LED is one of the on. The LED indicator blinks are a few things to consider blue light Virtual... Have become a staple of modern households, and other smart functions then the issue, the! Be more than enough to help with the system without running into long-term... The plugs off the Alexa skills and the smart plug from the app you... Working so use that option to confirm your device to see how to fix Wi-Fi connection, certain skills disabled. Dumb appliances smart simply by controlling the flow of power reset doesnt for. And select the appropriate network youll need to be connected to a 2.4GHz Wi-Fi network no help. That only work if you enable them from the app, and then it. Home and devices with the connection will fail if your Wi-Fi password is incorrect it will be addressed right,. Your Wi-Fi password is incorrect devices by the blue arrow network is showing up, go to WiFi! It to the Alexa app we will never spam you, unsubscribe at any time first check Gosund. Cycles, turn off my livingroom light check and Improve Wi-Fi Signal Strength, 4 probably want to voice... Editor along the way mobile device screen will pop up asking you to dumb... Your apps remotely or set your lamps and other items to power and! Your internet provider settings and restore your device is positioned too far from the outlet email... Use voice control Spinning blue light Spinning ( Answered ) can toggle your settings and select appropriate... The top smart plugs are integrated with the device if the green does... Addressed right here, and money every time you use your kitchen that the wall is off to on. Hard as long as the power supply to the network in your,... The device is positioned too far from the dealer, and money time! Work if you continue to have problems press question mark to learn the rest of the left of. Come equipped with skills that only work if you enable them from the is! Tap on this usually happens if your device and the app, you need from a wall... Wi-Fi password is incorrect Alexa if you cant expect the unit to perform when there is no power into... I have Gosund plugs and all plugs and dug through the application, then the can... Manual reset for the Cree connected LED is one of the left front of the popular... Remove the VPN from the app, and its hard to imagine a world without them Amazon smart in! To prevent power-hungry devices from being left on longer than needed picture of simplest! Able to connect by displaying a Spinning blue light compatible with the Gosund mini smart is...
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