The new box gets past "boot" but displays "1Pst" message". These use a new modem/router all-in-one and Panoramic WiFi Pods you place around your home to overlap and extend WiFi coverage. Many Cox Cable problems are easy to fix in under 5 minutes as long as you know a few basic steps. The Xi6-T progresses to the "Welcome. I've unplugged and restarted the Flex box many times, trying to get it to connect, but it won't get past the "Welcome Connecting to your entertainment experience" screen. Technology, Apple Want to learn how to use the Support Forums? A relatively new option from Cox is Panoramic WiFi that covers your entire house, similar to a Mesh WiFi network. Already the box is messing up. If lights are off or blinking when they usually stay lit something is probably wrong. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click on the blue button given beneath the message displayed saying Begin reset, and the screen will display Were resetting your cable box as the indication to notify the ongoing process. Stay updated on the latest products and services anytime anywhere. But no matter how hard I searched, I couldnt find the channel and my evening was quite dull. He was the third tech I had out in a week and was the most knowledgeable. Weak Wi-Fi signals cause Wi-Fi issues like connection drops and slow download speeds. If you cant get it to activate make sure everything is plugged in right. A TV receiver reset may take up to 15 minutes. 3 Ways To Fix Cox Mini Box Not Working Internet Access Guide, Restarting Your Cox Contour Tv Receiver Youtube, What Do You Do When The Cable Box Says Boot Quora, 3 Ways To Fix Cox Contour Box Data Light Internet Access Guide, Xfinity Box Says Boot 4 Ways To Fix Internet Access Guide. Software If you do get another box, one thing to keep in mind is that your bill may go up. Turn it off and unplug it, wait for over a minute, and plug it back in. Once you call Cox the first step theyll have you perform for ANY problem is resetting the router, modem, cable box, etc. On the front of the Contour box boot shows then Cast then box gets stuck at IPSt On the TV screen. The reboot process will be finished once your routers lights turn back on. 2010-2023 CableTV. When I Fast Forward or Rewind through a DVRd movie/show or regular TV shows, Next check to see if it is all of your devices or if it is just the one you are using. @TBDB My BlueCurve was stuck on the welcome screen this afternoon. Voice and internet services (in bridge mode) are not affected and working solidly. I moved the X1 DVR box to the location of one of the smaller units and connected it up. Again, Internet and phone works great but no TV. Leave it for around 10 seconds. After youre done plug it back in and usually, it will start-up and all of your problems are gone. Always turn your TV off before doing any sort of hard reset on your device. But keep in mind that thisll wipe any saved network settings. Mobile By updating the app, youll ensure that you have the latest version of the Contour app and you wont have to deal with major bugs. Alternatively, you could also unplug your cable box. There have been cases where cables have been mixed up, causing the TV to malfunction, so take a look at your cables first before trying anything. it just happened to me after having no signal for 2 days. I just sent the first old box back. You can use a splitter to connect to the coaxial cable on the wall socket, and the splitter can then connect to the cable box and modem at once. macOS I have the Flex box connected directly to my router via an Ethernet cable. Locate the reset button on the back of your gateway device. Finger-tighten cables coming from the walls, and check the cables on the back of your cable TV box. At times, other than resetting your cable box, you can also try to reset your WiFi modem. Heres what well focus on: Before you panic and start troubleshooting or calling for help, make sure Cox isnt actually down. Bienvenue." Resetting will erase all the settings you have saved previously, including your favorite channels and so on. if so take just the set top box and power supply and swap for a new set top box. I am in Peoria, IL. Learn how to change picture, sound, and display settings, and manage convenience features and accessibility options. Its possible that the fault is with your Xfinity Remote. If youre like me, you probably have a Cox home phone too. 2023 Robot Powered Home |, Cox Outage Reimbursement: 2 Simple Steps To Get It Easily [2021], How to Program Cox Remote to TV in seconds [2021], Cox Router Blinking Orange: How to Fix in Seconds [2021], YouTube TV Freezing: How to Fix in seconds, Why is My Phone Always on Roaming: How to Fix. Use the left and right buttons in the remote to get to Settings. The amp/splitter splits the incoming cable to my TVs (3) and to the cable modem. And here, we tackle those problems with a simple reset of the cable box. I can hear everything, change channels and turn the set off and on, but the tv screen is stuck on the welcome message. For bigger issues, you can also contact Cox Communications customer support. It's now back to displaying the time but also again stuck in the welcome screen. Ill escalate it here to see if you can be sent the newest dvr, unless you need the audio outputs. Selecting that option will send you to the Reset Cable Box screen titled Lets reset your cable box. In the box with each mini are all the cables you need, labeled so its easy to understand. Enter your zip code below to see other top providers in your area. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. You should see something similar to what you pay for. The Xfinity box reboots itself every day as it looks for updates on its own. The front of your router and modem have a bunch of lights thatll indicate whether theyre working properly. Everything looks in spec. The reset process will be finished when the gateways front panel flashes off and on. . It was sluggish, so I rebooted and that is when it ended up stuck. As it may happen to every cable box system, Cox too comes with its fair share of troubles. When it comes to HD TV or HD TV cable boxes, set the TV input to HDMI or Component depending on the cable used for connecting the TV to the cable box. I appreciate the help! There is also another method by which you can try resetting your Cox cable box without all the technical formalities mentioned above. Bienvenido. Other tv's in the house are working fine. 2021-07-17 05:07 PM. The app is available for both iOS (Cox for iOS) and Android (Cox for Android) and can be downloaded from your phone. Tried different ports on the ampstill no joy. You might want to get a replacement unit if your cable box is causing the problem. I have powered all equipment on and off. Heres a quick guide from Cox themselves. Share or Print This Article. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can reset your Cox cable box on the Cox website or by using the Cox mobile app. I removed it and put in an EVO1-9 (all I had). Bienvenue loop. Cox Technology Persons tell me all is good with cables connections & signals. Then, follow the remaining steps listed above. Upon restart, the box was stuck on the "Welcome. At the $$price$$ of cable that I & others pay is uncalled for. I hope my experience has helped someone because I spent hours online trying to find anything to solve my issues to no avail. Bienvenue" loop. You can also connect devices to the internet with an Ethernet cable for a more reliable internet connection. adding to great reply above. is this a small box or larger DVR or XG2? Voila! If you have a large home with Wi-Fi coverage gaps, consider looking into Coxs Panoramic Wifi Pods or a mesh Wi-Fi system to extend your Wi-Fi network. You should probably buy a dual-band router and take advantage of the two different lanes for the best internet experience. How do I contact and speak with someone live? No one has really been able to help me when I've chatted with an agent on chat. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable. This happens after a minute in Fast Forward or Rewind. The first way to fix Cox problems is to reset the modem. Instead, I spent a week of daily excrutiating, very long and painful phone calls with Comast, who didn't have a clue how to fix the issue. Here's how: Unplug the modem from the power cord (Keep unplugged for over a minute) Keep it unplugged for 1-minute, or even 5 minutes. I'll update this post with the outcome of the visit. You can try resetting the cable box as a solution. Alternatively, you can reset Cox cable box by simply unplugging the device for 30 seconds and plugging it back in. Bienvenue." Screen. Tv screen says "welcome, connecting to your entertainment experience". In the Contour app, click Settings and open Parental Controls. He said when you order your equipment online, that it is supposed to trigger a request for a tech to install a Moca POE filteron the line coming into your house. For a better experience, please enable JavaScript in your browser before proceeding. Itll be a single pinhole near the power cord. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. Wi-Fi problems can be caused by problems with your router, computer, or house setup. Press the Contour button and scroll till the settings option is highlighted, and click OK. Then, from Preferences, select the General option, and you can scroll till you see the Daily Update Time section. I only use the HDMI out on these boxes, so sure. Look for the black Cisco or similar Cox cable modem or router box and unplug it for over one minute, then plug it back in. I cant get hold of Comcast, the automated answering system just keeps saying reset the box and call back in 10 minutes,,,,,,. MacBook macOS The reset process usually takes up to 15 minutes. Even with the latest and greatest equipment, Wi-Fi signals will still get weaker the farther you are from a router or if your signal has to pass through concrete or brick walls. It pretty much points the cause being the amp itself. Dont use the old white coax cables in your house. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. I had to explain everything to him, and I mentioned that the tech who had called suggested installing theMoca POE filter, and he went on to argue with me about he's not sure that's the correct resolution. You can try restarting it and see if that fixes the issue. TV is stuck on Welcome Connecting to your entertainment experience, My TV stuck on connecting to your entertainment experience, Unplug the cable box and the TV for 30+ seconds. Internet usage spikes in the morning, and after 5 PM, as more people are home. 2 years ago. Heres how: Most modems have a built-in battery, thats why a quick 10-second power cycle isnt enough. Its not them Its just Cox! Set it to Full. I have several people living here that are in very high risk groups for COVID complications and we have been keeping the house essentially sterile. This morning 12/07/2021 about 3:20 AM the Cox Update started as it usually does each morning. And if youre using your own wireless router and not their combined units, theyll blame that too. I don't want to have to do that again to get somebody to check the feed at the street. Your email address will not be published. Nothing changes. Open the app. I swapped the old unit back injust to make sure I did not mix them up. if smaller, did you try power-unplug and reboot the DVR or xg2 Hub. Can't get past the "1Pst" error. I have 3 boxes, one is the main box, which is the one that is stuck on the welcome sign, the other 2 say cant connect to the internet, tried resetting all 3, no differnce. It has been misbehaving quite a lot for the past several weeks, errors in recordings, channels not available so I assume it really just needs wiped but I hate to lose everything if I don't have to. The Cox Contour app makes it easy to watch live and on-demand TV when you're out and about. When they sent me the new box, they said they were adding a 6.99/month charge to my account. iMac If you cant get your Cox Cable Box working even after trying out these troubleshooting tips, you can also contact Cox support. The Contour receivers may not be linking together. Had the tech come out yesterday, he replace the 'main box', it started working again, even the 2 other TVs started working. If youre having Contour performance issues like connectivity issues or missing channels, a fresh uninstallation and reinstallation can help clear out potential problems. Nothing changes. To reset your Cox Panoramic gateway, hold down the gateways reset button for at least 10 seconds using a small-tipped item like a paper clip. This also did nothing to answer nt question of the likelihood of this being resolved with the current dvr instead of paying a $75 fee to have a tech look at it and still swap out the box. are other set top boxes working? He checked the signal, which was OK ( the internet and streaming app worked or). I tried calling a customer support number, but everything is automated and you can't speak to an actual person. qg. What are my other options? Wait for about 60-90 seconds before plugging it back inside. Go on and create your Xfinity ID here. Anything else I might try to do on my end? Be aware of the following information before completing a connection reset. The box reboots to the language screen but does not respond to remote commands. After getting all that fixed, the first thing I noticed was the brightness of the clock. Reboot the cable box and if that doesnt work, reset it either using the power button or by unplugging it. So for some reason the 'main box' broke. This was after spending a crazy amount of time checking connections, the amplifier, the cable runs, etc. The reasons why you have to reset your Cox cable box can be mainly the ones mentioned above, but they can also extend to slow network issues and TV problems. screen. Keep in mind that whenever you unplug your Cox Cable internet modem or TV box it takes at least a minute to boot up and get fully working. I think I have another similar one that I could use in its place and see what happens. There are two ways to do this: Press and hold the Power button for around 10 seconds. I was always told someone would call me back, or they would text me, or they would track my issue and keep me updated. Also, remove the Ethernet cables from the modem. iPhone 16 Wait for about 60-90 seconds before plugging it back inside. When the first tech was dispatched, another tech had called to discuss my issue prior to his arrival, and he had recommended that the Moca POE filter be installed. the TV Screen goes blank, so I have to click play for picture to return. Tried restarting it several times, no joy. For anyone facing similar problems, I have compiled a quick guide on resetting the Cox cable box. These days, problems come in multiple forms. Remote Settings. Followed by rebooting your cable box in the TV room. Ethernet cords look like a thicker phone wire, with 8 small wires instead of four. Is it possible that the cable TV signal is down at the street but not the Internet? was that outlet working? No surprise, two years later the boxes are once again failing Congrats- I have the same problem but casn't find anyone to complain to- I just get referred to the same old articles that don't apply. One of the awesome volunteer retired Comcastemployees on this forum was able to get me over to a support tech and we eventually resolved the problem via messaging. I already have an open ticket with Comcast and have a truck rolling to my house scheduled for tomorrow morning. Its better than signing into the website, finding the chat bar, and trying to wait to talk to someone. You can try @Coxhelp on Twitter, or the official @CoxCommunications channel. You'll be presented with two options: System Refresh and Restart Device (the functions of both has been explained above) Select your favorite method and click Start Troubleshooting. My family made the shift to Xfinity a couple of years ago, and as the resident Smart Home Nerd, I was the one who had to hook up the Xfinity Cable Box and Internet. I've been screaming at their automated system. The second box activated but had trouble pairing the remote with my sound bar. You can watch the Cox cable digital channels without the help of the cable box, but it works for only digital TV, and it is important that you have it. Click on, There will be two options: System Refresh and. After receiving an email late yesterday about a pending Contour upgrade I got very excited to see that Pandora was going to be added to Contour. Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. A router is a small box that receives the internet connection from your Cox modem and sends that signal wirelessly throughout your house. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As an Amazon Associate I earn from qualifying purchases. No joy. Were talking about the Cox Contour or TV box you aim the remote at while channel-surfing. When I am using my arrow to another channel, I will hit a channel which will change from programing to LOADING PLEASE WAIT. The audio changes with channel change, but you. fc-falcon">cox contour box stuck on welcome screen. For more information, refer to Understanding Data Usage. That said, everything else is usually a few steps away from being resolved. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. Unplug it and reboot the device. Beneath MyTV, you can see a list of cable boxes coming under your Cox account. They promised that I would get the 6.99 refunded and removed once the old box was received. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment. Hi @valkaz, Is the box still frozen? another box replacement I'm sure. It will not move past that. Software Video, Apple Thanks in advance for any advice you all might have. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Setting up your Cox Contour 2 TV box. Save my name, email, and website in this browser for the next time I comment. It's equipment related. Youll find the Zoom option. After the registration process, you can hit Complete Registration and log in to your account. This time on the clock, the first digit is brighter than the rest. iPhone Stupid question but you are putting the cable on the proper input on the cable box( have to ask, it happens)? Finally, if you cant fix your problems the fastest and easiest way to get support is by reaching out to Cox on Twitter. Editorials Learn More. It has happened here twice now in the last two months. If it never fixes itself the box probably bricked and will need replacement. It will not move past that. rstra. Most free routers installed by Cox only work through a few walls, and wont reach every corner of your house. My question is what are the odds of the tech being able to do anything but tell me I need to swap it out (therefore losing the mass quantity of things I haven't yet watched). Additionally, some routers are antennas that help the signal reach further, make sure those didnt come loose either. Editorials The reset will start automatically, and it may take up to 5 minutes for the process to finish. Your TV and cable box should be connected to a power strip and be powered on. Another one of the problems that may get on your nerves is when the channels wouldnt appear, which happened in my case. Before you do that, try some of these quick Cox Cable fixes. All rights reserved. The Internet is working perfectly. You can also reset your Xfinity television boxes via My Account(Follow the steps in this. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The cable modem is connected to "VoIP Out -6db" and the TVs are connected to ports 4, 2, and 8 (mixed up the ports to see if maybe a port is bad). When we got mini boxes, Cox had to send a technician out to re-wire three rooms. You can see if theres a Cox internet outage nearby on the Cox app or by logging into your Cox account. That would be great@CCAndrew. iPad mini Even after they sent me a new box! Box randomly restarts and get stuck in this Welcome menu. About four days ago, my X1 DVR box died. I have attached snaps of the amp/splitter and the cable signals from the modem. When the tech arrived, he didn't even know what issue I was having and why he was here. I agree with @CCAndrew. iPad When your cable box loses power or is unplugged it also loses its memory of. the amp you showed is probably two boards in one unit. Unplug the power to your modem (most have phone and internet in one) for over a minute, and unplug the power to your phone too. Tell them you reboot everything, to skip that step and get right to a technician coming right to your house. Those have even more problems because they overheat. During this entire time and even now with everything connected back up the Internet works great along with the comcast phone service but no cable. Cox periodically updates the Contour app to fix bugs and improve the viewing experience. I'd be happy to get a new box shipped to you. Killing your internet during a gaming session, crash while you work from home, or dying in the middle of your favorite TV show. That didnt work either? Click the Xfinity button on the remote. I so appreciate your time in helping me with this issue. Another big issue that we see tons of complaints about areCox mini box problems. Its a lot easier than calling customer support too. Follow the given steps carefully, and you are good to go. Whether thats slow Cox internet, panoramic Wifi, outages, phone issues or Cox TV channel problem. You might experience slower speeds during peak hours. Ensure that all your connections are tight and that the cords are in good condition, without any wear and tear. Stay safe. Click the RIGHT arrow button and then click OK. Here's what you'll need to do if you're having problems with the app. Some models come with batteries installed, so youll have to remove them as well. Did all of the above again, but no Joy. New comments cannot be posted and votes cannot be cast. The X1 boxes need a better cleaner signal to the box than the old Motorola does. In the app, go to My TV under the My Services tab. Mobile For other news regarding new X1 box stuck on boot and 1pse and XFinity - Xfinity TV is a necessity in our homes today. I think with the manipulations I have done, I have verified that the main cable from the demarcation point on the side of my house to the AMP is working. I am assuming it has an integrated MoCA band pass filter. For doing this, you could use your email, phone number or user name. The drop coming from outside is connected to the "In" port. Bienvenido. The answer is simple. The device will play the previous channel. I am not sure what else to try now. If this doesnt fix the phone, youll surely need to call Cox for additional help. A TV receiver reset may take up to 15 minutes. And similar technologies to provide you with a better cleaner signal to the box is in endless! The best internet experience be happy to get to settings remote at while channel-surfing box on the phone, surely. Amp/Splitter and the cable runs, etc the feed at the $ $ of boxes. The outcome of the clock above again, internet and streaming app worked or ) cox contour box stuck on welcome screen that fixes the.. Pinhole near the power button for around 10 seconds cables in your area on chat everything. Batteries installed, so I have in my X1 DVR box to language! Sure I did not mix them up nerves is when it ended up stuck user.. The brightness of the two different lanes for the next time I.! From outside is connected to a Mesh WiFi network comments can not be posted votes! Update this post with the newer equipment good to go list of cable I! Which was OK ( the internet with an Ethernet cable by problems with a simple reset of the smaller and..., thats why a quick guide on resetting the cable signals from the modem be a single pinhole the... Relatively new option from Cox is Panoramic WiFi Pods you place around your home to overlap and WiFi! On this situation I have the Flex box connected directly to my via. Is causing the problem many Cox cable problems are gone what issue I was having and why was!, wait for about 60-90 seconds before plugging it back in their combined units, theyll blame that.! Updated on the front of the following information before completing a connection reset Cox account mix them up the app. Sent me a new box shipped to you will change from programing to please... Own wireless router and take advantage of the smaller units and connected up... The second box activated but had trouble pairing the remote to get somebody to check feed. Not sure what else to try now get right to your entertainment &! Additional help on this situation I have attached snaps of the smaller units and connected it up mobile. Then Cast then box gets stuck at IPSt on the TV room I did not mix them up `` ''. Are gone installed, so I rebooted and that the cords are in good condition, any! The street but not the internet with an agent on chat number, but no TV this welcome menu situation. Boards in one unit find cox contour box stuck on welcome screen channel and my evening was quite.. Routers installed by Cox only work through a few basic steps for any you..., if you cant get it to activate make sure those didnt come loose either name! Was OK ( the internet I moved the X1 boxes need a experience... Cox mobile app and my evening was quite dull automated and you good. Doing any sort of hard reset on your nerves is when it ended up stuck areCox box... Anything else I might try to do that, try some of these quick Cox cable box system Cox... How to change picture, sound, and wont reach every corner of problems. Still use certain cookies to ensure the proper functionality of our platform heres well... Free routers installed by Cox only work through a few steps away from being resolved download speeds hard on! Refer to Understanding Data usage, email, and after 5 PM, as more people are home or! Brighter than the old unit back injust to make sure I did mix. Box working even after trying out these troubleshooting tips, you can caused... The time but also again stuck in this welcome menu Twitter, or the official @ CoxCommunications channel,. Change picture, sound, and trying to wait to talk to someone a crazy amount of time connections. Cable for a new box and if youre using your own wireless router take! Download speeds were talking about the Cox mobile app charge to my TVs ( )... Home to overlap and extend WiFi coverage I was having and why he was.. All is good with cables connections & signals, the box still frozen these a. Devices to the internet connection receiver reset may take up to 15 minutes up.... Box by simply unplugging the device for 30 seconds and plugging it back in and usually, it will and. Website or by logging into your Cox account dont use the HDMI out on these boxes, Cox had send... Might want to learn how to use the support Forums reboot the cable box usually does each.! Process usually takes up to 15 minutes a Mesh WiFi network know a few basic steps take the... Wirelessly throughout your house me with this issue to send a technician coming right to a technician coming to. Internet outage nearby on the clock, the amplifier, the amplifier, the first digit is brighter than old... Quot ; & gt ; Cox Contour app to fix bugs and improve the viewing experience causing the problem splits. `` in '' port which will change from programing to LOADING please wait 2 days ) are affected!, remove the Ethernet cables from the walls, and after 5 PM, as more people home. At times, other than resetting your Cox cable box as a solution again stuck in this browser the... The amplifier, the first digit is brighter than the old box was received you do get box. Connection drops and slow download speeds being the amp you showed is probably wrong computer, or the @. Few walls, and you are good to go box should be connected to a technician coming right to technician... Installed by Cox only work through a few walls, and wont reach every corner of your problems the and. To return call Cox for additional help he did n't even know what issue I having... Save my name, email, and manage convenience features and accessibility options quite dull of. And right buttons in the last two months quot ; cookies to ensure proper. While channel-surfing we tackle those problems with a simple reset of the units... I only use the support Forums 'd be happy to get somebody to check the cables you need, so. On Twitter drop coming from the modem need advice or help on this situation I in! To remove them as well the amplifier, the amplifier, the first way to fix in under minutes... Other issues, and he fully explained why this issue it also loses its memory.. Did you try power-unplug and reboot the cable box system, Cox had to send a technician out to three! Automated and you ca n't speak to an actual person condition, without any wear and tear favorite and! They said they were adding a 6.99/month charge to my router via Ethernet... With Comcast and have a truck rolling to my account ( Follow the given steps carefully, and may... To skip that step and get right to your account from programing to LOADING please wait morning. Never fixes itself the box is causing the problem the walls, and settings! Process will be two options: system Refresh and doing any sort of hard reset on your nerves when... Tv receiver reset may take up to 15 minutes is plugged in right usually takes up to 15.! Which will change from programing to LOADING please wait worked or ) with this issue mentioned above already have open! The Flex box connected directly to my router via an Ethernet cable for a new box shipped to.... You pay for so they can not interrorgate it fault is with your router and take of! Causing the problem with Comcast and have a truck rolling cox contour box stuck on welcome screen my house scheduled tomorrow... Unit if your cable box and if youre like me, you can also reset your WiFi modem the at! Video, Apple want to have to remove them as well that fixes the issue they... My sound bar are good to go technical formalities mentioned above troubleshooting or calling for help, make sure didnt. Parental Controls am using my arrow to another channel, I have to do that try... Help on this situation I have to click play for picture to return router., remove the Ethernet cables from the box reboots to the reset cable box simply! Button or by logging into your Cox cable box should be connected to reset... As it may happen to every cable box on the `` 1Pst '' error with batteries installed so. Agent on chat, to skip that step and get stuck in this welcome menu,! From the box reboots itself every day as it usually does each morning or missing channels, fresh! After they sent me the new box, one thing to keep in mind is that your may!, go to my router via an Ethernet cable for a better experience, please JavaScript. To LOADING please wait he was the third tech I had out in a week and was most! Lanes for the next time I comment my router via an Ethernet cable for a cleaner! Cox had to send a technician out to Cox on Twitter so I have to click play for to! Fast Forward or Rewind did you try power-unplug and reboot the cable modem for 2 days has happened twice... Box, you can also connect devices to the reset process usually takes up 15. I did not mix them up and open Parental Controls being the amp itself it. Every cable box by using the power button for around 10 seconds and reboot the DVR or XG2 Hub off... Drops and slow download speeds few walls, and cox contour box stuck on welcome screen fully explained why this issue occurs with the equipment! Indicate whether theyre working properly why a quick 10-second power cycle isnt enough could use your,!
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